Lanzhao AI Smart Store System - Digital Solutions for Catering & Retail

Store and warehouse in one, unmanned 24 hours a day — suited to these operating scenarios

• Neighbourhood convenience store, night operation

  Staffed checkout by day, one-tap switch to unmanned mode at night: the rent is not wasted, and the closed hours still generate revenue.

• Delivery front warehouse / instant retail warehouse

  Aggregates orders from delivery and instant-retail platforms, accepts them automatically and creates picking tasks, so goods ship even without staff on site.

• Centralised management for chain stores

  Head office manages products, prices and inventory in one place, with data from every store collected into a single back office — lower management cost.

• Fresh food and pharmacy, where night demand exists

  Customers scan, select and pay by themselves, covering immediate purchases at night and outside holiday peaks.

• Micro-warehouse for campuses, parks and office buildings

  Low space requirement and a short fit-out period — ideal for closed or semi-closed sites with a steady flow of people.

• Low-cost upgrade for an existing store

  Smart hardware and software are added to the existing store, so unmanned operation can start without redecorating.

How is a delivery dark store system different from ordinary warehouse software?

Ordinary warehouse software mainly keeps the records. A delivery dark store system also connects to delivery and instant-retail platform orders, accepts them automatically and creates picking tasks; together with the picking screen, smart locks and cameras it handles accepting, picking, packing and shipping without staff on site — and keeps stock in sync with the online shop to avoid overselling and stockouts.

How long does it take to convert a warehouse?

For a standard warehouse type, installation and commissioning are usually completed within a few days of the hardware arriving. The exact schedule depends on the warehouse type, floor area, network and racking, and is confirmed by the implementation manager during solution design.

Can the dark store be integrated with the POS, membership and inventory systems?

Yes. The POS, store management, membership marketing and the dark store belong to the same system: products, inventory, prices and orders are shared, and online and offline use one set of books, so there is no need to maintain several systems.

With nobody on site, how do you prevent loss or mis-shipping?

Everything from picking to packing leaves a trace: the picking screen and light guidance reduce mis-picks, HD cameras record the whole process, and smart locks log who enters and leaves. Any problem order can be traced back by time and order number.

Which delivery and instant-retail platforms are supported?

The system aggregates orders from multiple platforms, accepts and dispatches them automatically, raises alerts for exceptions such as stockouts and delays, and generates replenishment lists automatically so nobody has to watch the screen.

How are maintenance and after-sales handled?

Software and hardware updates are maintained continuously by our in-house R&D team, with remote support and annual maintenance available. Customers can join a dedicated service group where support and implementation staff handle day-to-day issues.